Home Data Recovery Melbourne
Lost photos, deleted files, or a crashed drive? We recover home data from laptops, external drives, SD cards, USB sticks, phones, and tablets. Most recoveries done in-house, same or next day. Transparent quotes, no recovery, no fee. From A$59 per hour, no lock-in.
What We Recover at Home
Deleted photos, accidentally formatted drives, corrupted Word and Excel files, Outlook PST archives, iPhone and Android device data, SD card failures, and external HDD clicks-of-death. We also transfer data from old computers to new ones, including apps, favourites, and email accounts. Drives with physical damage are sent to trusted Australian lab partners when needed.
One team, one number, every IT need covered
Home starting hourly rate
8am , 8pm every day
We come to your home or remote
Onsite coverage radius
No fee guarantee on most jobs
Patient, plain-English help
What We Help With at Home
Everyday tech help for Melbourne homes, apartments, and home offices. Pick the area you need and a local technician will have it sorted, onsite or remote, same or next day.
Virus & Malware Removal
Full-system virus and malware cleanup, browser hijack removal, and a post-clean security tune-up. Most home PCs back to full speed in one visit.
Home Wi-Fi & Network Setup
Router installs, mesh Wi-Fi for dead zones, smart-home device setup, guest networks, and parental controls, explained simply.
Home Data Recovery
Recover deleted photos, crashed drives, SD cards, phones, and old external disks. No recovery, no fee, handled privately.
Software Installation & Setup
Windows and Mac software installs, email and account configuration, password recovery, and one-to-one walkthroughs so it all makes sense.
Senior & Family Tech Help
Patient, plain-English tech support for seniors and non-technical family members. We take the time needed and leave written notes behind.
Mac, iPhone & iPad Support
macOS tune-ups, Apple ID and iCloud setup, iPhone and iPad configuration, iMessage fixes, and migration from old Apple devices.
New Computer Setup
Brand new PC or Mac? We unbox, set up accounts, move your files across, and install the software you actually use, onsite or remote.
Printer & Smart Home Setup
Printers, smart TVs, Google Nest, Alexa, Apple HomeKit, security cameras, smart plugs, and doorbells, all connected and verified.
What Makes Dtech Home Computer Help Different
Six reasons Melbourne families and home users come back to Dtech.
Onsite Support, 7 Days a Week
We come to your home Monday through Sunday, 8am to 8pm. No long wait for a next-week slot. Urgent problems like a broken work laptop or no Wi-Fi get fixed the same day, weekends included.
One Friendly Tech Person for Everything
Stop Googling error codes and watching YouTube at midnight. One local technician handles your computer, Wi-Fi, printer, smart home, email, and the five other things you have been putting off. One number, one person, one invoice.
Windows, Mac, iPhone & Smart Home Experts
We work on everything you own at home. Windows and Mac computers, iPhones, iPads, Android devices, smart TVs, Google Nest, Alexa, Apple HomeKit, printers, and Wi-Fi routers. If it plugs in or connects, we have set one up before.
Clear Upfront Quotes
Home visits are quoted before we start. You approve the scope and know the cost up front. No call-out surprise fees, no time padding, no hidden charges at the end. If we cannot fix it, you do not pay for that work.
Local Melbourne Team
Every technician lives and works in Melbourne. Onsite coverage across every metro suburb from the CBD to the outer east and bayside. Friendly, patient, happy to explain things in plain English to any age or experience level.
12 Hours a Day, 7 Days a Week
Open 8am to 8pm, seven days a week, including public holidays. Call during the day or book after hours, both work the same. Call out rates are the same every day, no weekend surcharge.
COMMON DATA LOSS
Home Data Loss Scenarios We Recover From
These are the home data recovery cases we solve most often. Most are fixable if you stop using the drive as soon as you notice the problem. Call us before anything is overwritten.
1
Accidentally Deleted Photos or Files
Cleared the recycle bin too fast, or deleted an important folder from OneDrive. We use professional recovery software to scan the drive and restore files before any new data overwrites them.
2
Drive Won't Mount or Shows as Blank
External drive plugged in but not showing up, or showing blank. We check file system health, repair partition tables where possible, and recover files onto a fresh drive.
3
SD Card Corrupted in Camera or Phone
Camera SD card shows “format required”, or phone card reads as empty. We recover photos, videos, and documents in-house using forensic tools. Success rate is high if the card is not physically damaged.
4
Phone Crashed or Won't Turn On
iPhone stuck on Apple logo, Android boot-looping. We attempt logical recovery to extract photos, contacts, and messages where possible, and recommend a lab if the device has hardware failure.
Melbourne Home Data Recovery Technicians
Our recovery team covers every suburb of Melbourne. Most jobs are same or next day, with onsite collection available when a drive cannot safely be posted. We explain in plain English what can and cannot be recovered, quote upfront, and charge nothing if we cannot recover your files. Encrypted handling means your private photos and documents stay private.
Home Computer Support Across Melbourne & Surrounding Suburbs
Our Melbourne home computer technicians cover every suburb of the metro area. Tap your region to see nearby suburb pages with onsite and remote booking.
Need onsite home computer help in a suburb not listed above? Call 03 7033 2634 and we will confirm availability in your area.
Book a Home Visit
Not sure what is wrong with your computer? Book a no-obligation home visit. Our Melbourne technicians will diagnose the issue onsite or remote, give you a fixed-price quote, and only start work once you approve.
Home Data Recovery Melbourne FAQs
Can you recover deleted photos from a phone?
Often yes. iPhone and Android recovery depends on how long ago they were deleted and whether the device has been overwritten. Best chances within 1-2 weeks.
My external drive clicks and won't mount, what can you do?
Clicking usually means mechanical failure. We do not open drives in-house, we send them to a trusted Australian lab partner for clean-room recovery.
Can you get files off a broken laptop?
Yes. Even with a smashed screen or a laptop that will not boot, we extract files by removing the drive and reading it on our recovery workstation.
How much does home data recovery cost?
Software-level recoveries start at A$59 per hour. Most jobs finish in 2-4 hours. Lab-level recoveries for physical drive damage are quoted separately after assessment.
No recovery, no fee, really?
Yes. If we cannot recover anything useful from your drive or device, we do not charge the recovery fee.
Can you recover a formatted SD card from a camera?
Usually yes. Format without overwriting is often fully recoverable. Stop taking photos on the card after the accident.
Is my data private while you have it?
Yes. Drives are handled on isolated workstations, copies are encrypted, originals returned or securely wiped when you confirm the recovery is good.
Can you move data from an old computer to a new one?
Yes, one of our most common jobs. Documents, photos, Desktop, email accounts, bookmarks, passwords, and favourite apps, all transferred and verified.
Recent News
Small Business IT Support in Melbourne: Costs, Options and How to Choose (2026 Guide)
What small business IT support costs in Melbourne in 2026, the four support models compared (MSP vs one-person IT shop vs in-house), and the seven questions to ask before you sign.
Why Is My Computer So Slow? 5 Real Causes (and What Actually Fixes Them)
A slow PC is rarely just old age. Here are the five causes we actually find in Melbourne homes, how to tell which one you have in 15 minutes, and what each fix costs.
Still Running Windows 10 in 2026? Your Safe Upgrade Options (Melbourne Guide)
Windows 10 support ended in October 2025. Here are your safe upgrade options in 2026: how to check if your PC can run Windows 11, what each path costs, and how Melbourne homes and businesses can switch without losing files.