Microsoft 365 Support Melbourne
Full admin, migration, security, and Copilot support for Microsoft 365 across Melbourne businesses. SharePoint, Teams, Exchange Online, Intune, Conditional Access, and daily user help-desk. From A$89/hr business rate or fixed-fee monthly plans, no lock-in.
What's Covered in Our Microsoft 365 Support
Every Microsoft 365 engagement covers tenant administration, license optimisation, user onboarding and offboarding, security policy configuration, SharePoint and Teams governance, Exchange mail flow, and backup of M365 data. Migration projects include mailbox, OneDrive, and SharePoint data moves with minimal downtime. Microsoft-certified engineers with 10+ years across Australian SMB tenants.
One team, one number, every IT need covered
Starting hourly rate
8am , 8pm every day
Microsoft Partner
Onsite coverage radius
Business NBN Plans
Business phone systems
Our Services
We provide professional onsite and remote IT support for businesses throughout Melbourne, Geelong, and Newcastle.
Small Business IT Support
Focus on growing your business while we handle your IT. Our small business IT support provides scalable solutions that deliver stability and efficiency.
Business IT Hardware & Supply
Laptops, desktops, servers, printers, and networking gear at trade pricing. Dell, HP, Lenovo, Microsoft Surface, Apple. Supply, configure, repair, and refresh.
VoIP Phone Solutions
Enhance communication and collaboration with our cost-effective, feature-rich VoIP systems designed for small businesses, improving customer interaction and team efficiency.
Business Network Setup
Optimize your network for fast, stable connections. We configure and manage your devices to prevent slow speeds, disconnections, and downtime.
Managed IT Services
Affordable, high-quality IT support plans tailored to meet your business needs. Maximize productivity and reduce downtime without exceeding your budget every single day.
Cybersecurity Services
Protect your small business from digital threats with our comprehensive cloud and endpoint security solutions, safeguarding your data and IT infrastructure.
Microsoft 365 & Google Workspace Migration
Seamlessly transition to Microsoft 365 or Google Workspace with our expert migration team. Enjoy smooth setup and minimal disruption.
Business Data Backup & Recovery
Secure your critical business data with reliable backup and recovery solutions. Be prepared for unexpected issues and prevent costly data loss. Recover losr data.
What Makes Dtech IT Support Stand Out?
Six reasons Melbourne businesses switch to Dtech IT Solutions, and stay.
Onsite Support, 7 Days a Week
We come to you across Melbourne Monday through Sunday, 8am to 8pm. No “next business day” wait. Critical problems get fixed the same day, including Saturdays and Sundays.
One Provider, One Invoice, One Number
Stop juggling Telstra for NBN, GoDaddy for email, a separate VoIP provider and a break-fix guy. Dtech handles NBN, email hosting, VoIP phones, Microsoft 365, website, cyber security and IT support, all on one invoice with one phone number.
Microsoft Partner
As a Microsoft Partner we configure, license, migrate and secure your Microsoft 365 tenant properly, not just reset passwords. Proper security baselines, Conditional Access, Defender for Business, and licensing optimised to what your team actually uses.
Transparent Pricing from pricing on request
Business IT support starts at pricing on requestour, onsite or remote. No call-out surprise fees, no contract lock-in. Upgrade to a fixed-fee managed service whenever it makes sense, or stay on-call forever. Your choice.
Local Melbourne Team
Every technician is based in Melbourne. Onsite coverage across a 30km radius of Avondale Heights, CBD, inner-west, inner-north, inner-east, Stonnington and bayside, with remote support Australia-wide.
12 Hours a Day, 7 Days a Week
We answer the phone from 8am to 8pm, Monday through Sunday. That is 84 hours a week of live coverage, twice what most Melbourne IT providers offer. Problems do not have to wait until Monday morning.
Transparent Pricing
Two simple ways to pay, no lock-in either way
Pay only when you need us, or lock in predictable monthly billing with a managed service plan. Move between them at any time no contracts, no early-termination fees.
Pay as you go
On-Call IT Support
From pricing on request / hour ex GST
✓ Onsite or remote, whatever suits the job
✓ Covers the same 30km radius as managed
✓ No call-out fee
✓ Perfect for occasional or one-off IT needs
✓ Transparent quote before any work starts
Most popular
Managed IT Plan
From pricing on request / month ex GST*
*Price depends on team size, devices and scope. We’ll quote after a free audit.
✓ Unlimited-help plans available contact us for details
✓ Proactive monitoring of servers, M365, backups
✓ Essential Eight alignment and cyber baseline
✓ Fixed monthly fee , no surprise invoices
✓ Cancel any time with 30 days notice
How It Works
From first call to fully supported, in under a week
No lengthy sales process. No 30-page proposals. A real technician gives you a real plan within two business days, and we can have your stack onboarded inside a week.
1
Free 30-minute call
We learn your business, team size, current pain points, and what you already have in place (M365, NBN, phones, backups). No obligation.
2
Free infrastructure audit
Onsite or remote walk-through of your network, devices, Microsoft 365 tenant and security posture. You get a plain-English report with fixes prioritised by risk.
3
Clear quote, no surprises
On-call at pricing on request or a fixed monthly plan. We tell you exactly what is included and what is not, so there are no surprise invoices later.
4
Smooth onboarding
We install monitoring, secure your M365 tenant, set up documentation, and brief your team. Most businesses are fully onboarded within 5 business days.
Melbourne Microsoft 365 Specialists
Our Microsoft 365 team runs tenants for Melbourne SMBs across every industry. We handle mailbox migrations, Copilot rollouts, Teams Rooms setup, Intune device enrolment, and the hundred small admin tasks that break without expertise. Support is delivered remote or onsite, with Australian-hours help-desk coverage. We coordinate directly with Microsoft escalation where needed, so you never get stuck in a support queue.
Industries we serve
IT Support Tailored to Your Industry
Melbourne businesses across these industries rely on Dtech for day-to-day IT, Microsoft 365, VoIP phones, cyber security and compliance-aligned backups.
Law Firms
Matter management, secure email, LEAP/Smokeball support, retention-aligned backups.
Accounting & Bookkeeping
Xero, MYOB and QuickBooks environments, hardened M365, client-portal hygiene.
Real Estate
PropertyMe, Agentbox, VaultRE support, mobile-first setups for field agents.
Dental & Medical
Exact, D4W, BestPractice, MedicalDirector; HIPAA-style access controls and backup.
NDIS & Allied Health
Shift, Lumary, Splose; NDIS Privacy-aligned file handling and audit-ready logs.
Early Childhood
Xplor, Kindyhub, Storypark; DET-aligned Wi-Fi, parental comms and device management.
Manufacturing & Trades
Simpro, AroFlo, ServiceM8; rugged site Wi-Fi and reliable VoIP across depots.
Not-For-Profits
Microsoft 365 NFP licensing, grant-compliant security controls, lean managed pricing.
IT Support Across Melbourne & Surrounding Suburbs
Our Melbourne IT support team services business clients across the metro area.
Need onsite IT support in a suburb not listed? Call 03 7033 2634, we travel further for ongoing managed clients.
Free Microsoft 365 Tenant Audit
If your business has less than 50 staff, we’ll provide a free IT infrastructure assessment. Identify cost-effective, scalable technology solutions to boost productivity and business growth.
Microsoft 365 Support FAQs
Do you provide Microsoft 365 admin on retainer?
Yes. Monthly retainer covers tenant admin, user onboarding, license management, security reviews, backup checks, and ad-hoc user support. Retainer is cheaper than ad-hoc billing for most 15+ seat businesses.
Can you migrate our mailboxes and SharePoint to Microsoft 365?
Yes. We migrate from Google Workspace, on-prem Exchange, hosted Exchange, IMAP, and older M365 tenants. Projects include MX cutover planning, OneDrive and SharePoint data moves, and zero-loss mail delta syncs at cutover.
Do you set up Copilot for Microsoft 365?
Yes. Copilot rollouts cover license assignment, data governance review, SharePoint content preparation, Purview policies, and end-user training so staff actually use it rather than ignore it.
What does Microsoft 365 security hardening look like?
Conditional Access policies, MFA enforcement, safe links and safe attachments, Defender alerts, Intune device compliance, audit logging, and a quarterly security posture review aligned to Essential Eight where relevant.
Can you recover deleted mail, OneDrive files, or SharePoint sites?
Within native retention yes, and beyond that we recommend and operate third-party M365 backup so you can roll back months or years if needed. We configure backups during onboarding.
Do you support Microsoft Teams phones and Teams Rooms?
Yes. Direct Routing and Operator Connect, calling plans, Teams Rooms certified devices, and meeting-room provisioning. We also handle number porting from old PBX or VoIP systems.
How do you charge for Microsoft 365 support?
pricing on request ad-hoc, or fixed-fee per user per month on retainer plans. Project work (migrations, Copilot rollouts) is scoped and quoted separately with a fixed price.
Do you work with accounting, medical, legal, or NDIS Microsoft 365 tenants?
Yes. All four require specific data governance and retention settings which we configure as part of onboarding.
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