Email Migration Services Melbourne

Low-risk email migrations to Microsoft 365 and Google Workspace. Mailbox moves, distribution lists, shared mailboxes, calendar, contacts, and OneDrive or Drive data. Minimal downtime, delta syncs at cutover, user training, and DNS cutover support. Fixed-fee project pricing.

What's Included in an Email Migration Project

Pre-migration audit, tenant provisioning, DNS planning, source-side permissions mapping, staged mailbox moves, calendar and contact preservation, out-of-office and signature continuity, delta syncs at final cutover, end-user onboarding sessions, and 30 days of post-migration support. We migrate from Google Workspace, on-prem Exchange, hosted Exchange, IMAP providers, and legacy M365 tenants with zero mail loss.

IT Support Melbourne

One team, one number, every IT need covered

$89

Starting hourly rate

7 Days

8am , 8pm every day

M365

Microsoft Partner

30 km

Onsite coverage radius

NBN

Business NBN Plans

VoIP

Business phone systems

Our Services

We provide professional onsite and remote IT support for businesses throughout Melbourne, Geelong, and Newcastle.

Small Business IT Support

Focus on growing your business while we handle your IT. Our small business IT support provides scalable solutions that deliver stability and efficiency.

Microsoft 365 Support

Keep your Office 365, SharePoint, and email accounts secure and fully operational with our dedicated support services.

VoIP Phone Solutions

Enhance communication and collaboration with our cost-effective, feature-rich VoIP systems designed for small businesses, improving customer interaction and team efficiency.

Business Network Setup

Optimize your network for fast, stable connections. We configure and manage your devices to prevent slow speeds, disconnections, and downtime.

Managed IT Services

Affordable, high-quality IT support plans tailored to meet your business needs. Maximize productivity and reduce downtime without exceeding your budget every single day.

Cybersecurity Services

Protect your small business from digital threats with our comprehensive cloud and endpoint security solutions, safeguarding your data and IT infrastructure.

Business IT Hardware & Supply

Laptops, desktops, servers, printers, and networking gear at trade pricing. Dell, HP, Lenovo, Microsoft Surface, Apple. Supply, configure, repair, and refresh.

Business Data Backup & Recovery

Secure your critical business data with reliable backup and recovery solutions. Be prepared for unexpected issues and prevent costly data loss. Recover losr data.

What Makes Dtech IT Support Stand Out?

Six reasons Melbourne businesses switch to Dtech IT Solutions, and stay.

Onsite Support, 7 Days a Week

We come to you across Melbourne Monday through Sunday, 8am to 8pm. No “next business day” wait. Critical problems get fixed the same day, including Saturdays and Sundays.

One Provider, One Invoice, One Number

Stop juggling Telstra for NBN, GoDaddy for email, a separate VoIP provider and a break-fix guy. Dtech handles NBN, email hosting, VoIP phones, Microsoft 365, website, cyber security and IT support, all on one invoice with one phone number.

Microsoft Partner

As a Microsoft Partner we configure, license, migrate and secure your Microsoft 365 tenant properly, not just reset passwords. Proper security baselines, Conditional Access, Defender for Business, and licensing optimised to what your team actually uses.

Transparent Pricing from pricing on request

Business IT support starts at pricing on requestour, onsite or remote. No call-out surprise fees, no contract lock-in. Upgrade to a fixed-fee managed service whenever it makes sense, or stay on-call forever. Your choice.

Local Melbourne Team

Every technician is based in Melbourne. Onsite coverage across a 30km radius of Avondale Heights, CBD, inner-west, inner-north, inner-east, Stonnington and bayside, with remote support Australia-wide.

12 Hours a Day, 7 Days a Week

We answer the phone from 8am to 8pm, Monday through Sunday. That is 84 hours a week of live coverage, twice what most Melbourne IT providers offer. Problems do not have to wait until Monday morning.

Transparent Pricing

Two simple ways to pay, no lock-in either way

Pay only when you need us, or lock in predictable monthly billing with a managed service plan. Move between them at any time no contracts, no early-termination fees.

Pay as you go

On-Call IT Support

From pricing on request / hour ex GST

Onsite or remote, whatever suits the job

Covers the same 30km radius as managed

No call-out fee

Perfect for occasional or one-off IT needs

Transparent quote before any work starts

Most popular

Managed IT Plan

From pricing on request / month ex GST*

*Price depends on team size, devices and scope. We’ll quote after a free audit.

Unlimited-help plans available contact us for details

Proactive monitoring of servers, M365, backups

Essential Eight alignment and cyber baseline

Fixed monthly fee , no surprise invoices

Cancel any time with 30 days notice

How It Works

From first call to fully supported, in under a week

No lengthy sales process. No 30-page proposals. A real technician gives you a real plan within two business days, and we can have your stack onboarded inside a week.

1

Free 30-minute call

We learn your business, team size, current pain points, and what you already have in place (M365, NBN, phones, backups). No obligation.

2

Free infrastructure audit

Onsite or remote walk-through of your network, devices, Microsoft 365 tenant and security posture. You get a plain-English report with fixes prioritised by risk.

3

Clear quote, no surprises

On-call at pricing on request or a fixed monthly plan. We tell you exactly what is included and what is not, so there are no surprise invoices later.

4

Smooth onboarding

We install monitoring, secure your M365 tenant, set up documentation, and brief your team. Most businesses are fully onboarded within 5 business days.

Melbourne Email Migration Team

Our email migration team has run mailbox moves for Melbourne businesses from 5 seats up to 400. We plan around your business calendar, schedule cutovers for evenings or weekends to avoid business-hours mail loss, and deliver user onboarding that ensures staff know how to find mail, calendars, and files on day one. Fixed-fee pricing with no surprise charges, and a migration-warranty that covers rework if anything is missed.

Industries we serve

IT Support Tailored to Your Industry

Melbourne businesses across these industries rely on Dtech for day-to-day IT, Microsoft 365, VoIP phones, cyber security and compliance-aligned backups.

Law Firms

Matter management, secure email, LEAP/Smokeball support, retention-aligned backups.

Accounting & Bookkeeping

Xero, MYOB and QuickBooks environments, hardened M365, client-portal hygiene.

Real Estate

PropertyMe, Agentbox, VaultRE support, mobile-first setups for field agents.

Dental & Medical

Exact, D4W, BestPractice, MedicalDirector; HIPAA-style access controls and backup.

NDIS & Allied Health

Shift, Lumary, Splose; NDIS Privacy-aligned file handling and audit-ready logs.

Early Childhood

Xplor, Kindyhub, Storypark; DET-aligned Wi-Fi, parental comms and device management.

Manufacturing & Trades

Simpro, AroFlo, ServiceM8; rugged site Wi-Fi and reliable VoIP across depots.

Not-For-Profits

Microsoft 365 NFP licensing, grant-compliant security controls, lean managed pricing.

IT Support Across Melbourne & Surrounding Suburbs

Our Melbourne IT support team services business clients across the metro area.

Need onsite IT support in a suburb not listed? Call 03 7033 2634, we travel further for ongoing managed clients.

Free Migration Readiness Audit

If your business has less than 50 staff, we’ll provide a free IT infrastructure assessment. Identify cost-effective, scalable technology solutions to boost productivity and business growth.

Email Migration FAQs

How long does an email migration take?

Small migrations (5-25 mailboxes) finish in 1-2 weeks, including staging and user training. Larger migrations (50-400 mailboxes) run 3-8 weeks depending on source platform, data volume, and cutover windows.

No. We run delta syncs before and at cutover so any mail received during the cutover window gets copied into the new mailbox. Worst-case zero lost mail, worst-case duplicate copies that we clean up post-cutover.

Yes. Both directions, including calendar, contacts, Drive to OneDrive, and shared drive to SharePoint data. Ruleset and permission mapping is included.

Rules, signatures, auto-replies, and delegation permissions are all documented in the pre-migration audit and re-created in the destination tenant. Users see no loss of workflow.

Yes. We plan DNS TTL reductions ahead of cutover, execute the MX and Autodiscover changes at the cutover window, and monitor mail flow for 48 hours afterwards to catch any delivery issues.

10-mailbox migration typically pricing on request fixed-fee. 50-mailbox pricing on request. Larger engagements quoted after a readiness audit.

Yes. Included in the project. On-site or remote sessions covering mail, calendar, and file access. We also provide written quick-start guides for later reference.

30 days of priority user support covering any migration-related issues (missing mail, permissions, shared mailboxes, rules). After that, ad-hoc or retainer billing applies.

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